Housing Disrepair Claims Against Gravesham Borough Council

Still chasing Gravesham Borough Council about damp, mould, leaks or heating that doesn’t work? When repair requests are ignored or the fixes don’t last, our specialist housing solicitors take over — getting the work done and claiming the compensation you’re entitled to, no win, no fee.

Start Your Claim Call 0127 4044 262

Your rights as a Gravesham Borough Council tenant

Council tenants sometimes assume they have to accept whatever state their home is in. The opposite is true: the law places firm repairing duties on every social landlord in England and Wales, and Gravesham Borough Council is no exception. Under Section 11 of the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018, the Council must keep your home:

  • Fit for human habitationSafe and healthy to live in for you and your family, throughout the tenancy.
  • Free from serious health hazardsWhich includes persistent damp and mould, not just obvious dangers.
  • Weather-tight and structurally soundRoof, walls, windows, doors, gutters and drains all kept in repair.
  • Fully functioningHeating, hot water, gas, electricity, sanitation and drainage in working order.

Once you’ve reported a problem, the Council has a reasonable time to fix it — typically 21 days for non-emergency repairs, and normally 24 hours where the hazard is urgent. If that window has passed and you’re still living with the problem, you may well have a claim.

What a successful claim gets you

Two things: your home repaired properly, and compensation for what you’ve endured. That compensation can include:

  • A rent rebateMoney back for the period your home wasn’t fully habitable.
  • Health compensationFor respiratory illness, skin conditions, stress or anxiety caused by the conditions.
  • Replacement of damaged belongingsFurniture, clothes, electronics and household goods ruined by damp, mould or leaks.
  • An inconvenience awardRecognising the disruption to your day-to-day life.

No win, no fee — no risk. Our SRA-regulated solicitors have helped 5,000+ clients over 40+ years of protecting tenants. You pay nothing unless your claim succeeds.

How it works

From first call to compensation

You’ve done enough chasing. From here, we take over the legwork.

1

Free claim assessment

Tell us what’s wrong and when you reported it. We’ll confirm whether you have a valid claim — free and without obligation.

2

Evidence & inspection

We collect your photos, reports and medical evidence, then send an independent surveyor to document every defect.

3

Formal notice

We serve Gravesham Borough Council with a formal letter of claim and negotiate for full repairs plus fair compensation.

4

Repairs & payout

We stay on the case until every repair is completed and your compensation is paid. No win, no fee throughout.

Common problems

The disrepair Gravesham tenants report most

If the Council has been told about any of these and hasn’t put them right, it’s time to talk to us.

Mould & condensation
Rising damp & water ingress
Leaking roofs & guttering
Heating & hot water failures
Faulty or exposed wiring
Broken windows & doors
Structural damage & cracks
Pest infestations
Blocked drains & sewage issues
Good to know

Gravesham disrepair claims — your questions answered

How do I make a disrepair claim against Gravesham Borough Council?

Report the problems through the Council’s official repair channels first, keeping a record of every report, response and photo. If the repairs aren’t done properly within a reasonable time — typically 21 days for non-emergency work — contact us on 0127 4044 262 and we’ll assess your claim free of charge.

Can the Council evict me for making a claim?

No. The law protects tenants from retaliatory eviction. Making a legitimate complaint about the condition of your home — or bringing a disrepair claim — is a legal right, and a council cannot lawfully punish you for exercising it.

What compensation could I get from Gravesham Borough Council?

Awards reflect how severe the disrepair was, how long it lasted, any health impact and any damaged belongings. Compensation typically ranges from hundreds to thousands of pounds — and your claim also secures completion of all the outstanding repairs.

How long will my claim take to resolve?

Most housing disrepair claims are resolved within 3–6 months. Simple cases can settle faster; complex structural or health-related cases can take longer. Urgent safety hazards can often be addressed within weeks.

Get your Gravesham council home fixed — for good

Free consultation with an SRA-regulated solicitor. No win, no fee — and we handle everything.

Start Your Claim